PAYMENT
• All transactions are processed in Euro.
• VAT is included in the price displayed for customers purchasing from within the European Union.
• If you require a VAT receipt, please send an enquiry and we will arrange for this.
PRIVACY
All personal information, such as your name, address, credit card details and any other information you give to us is kept securely. Details are processed in accordance with local law and are not sold to third parties. You can read more about our privacy policy here.
PRODUCT INFORMATION
All measurements, where relevant, are included in product descriptions. Due to the handmade nature of products, they may vary within a commercial tolerance.
The highest amount of care has been taken to ensure photography shows an accurate representation of the product you’re buying. Please bear in mind that screens do vary in colour, so your screen may not show a true representation of the product on sale. If in doubt, please get in touch with us before purchasing to discuss.
DELIVERY
Where possible, I will post orders out within 1-7 working days.
Postage time is to be considered on top of this. For standard NL post this is 2-3 working days.
For NL customers, if you have not received your order within 5 working days of it being dispatched (not the order date) please get in touch with your order number. Please bear in mind that if the postal service cannot deliver it, it may be returned to the left in a safe place or with a neighbour, or returned to the depot.
COPYRIGHT
All the work seen on this website and linked social media channels is copyright by StudioSilvana, unless noted otherwise.
It may not be used without written permission of StudioSilvana.
