FAQ Page

Here to help you out!

FREQUENTLY ASKED QUESTIONS

If you can’t find your answer, feel
free to send me
a message at contact@studiosilvana.com

Customer Services

DO YOU SHIP TO MY COUNTRY?

PRINTS, STICKERS ETC.
Yes! I ship worldwide. Do keep in mind that due to COVID-19 your order may be delayed. 🙁
DIGITAL CUSTOM PORTRAITS
I actually don’t ship the portraits physically – since they’re digitally made I will e-mail it to you when it’s done. This way it’s possible for me to sell them all over the world, so as long as you have an e-mail you can order from any country! The PDF files will always be print ready, so that you can print it yourself or go to a printshop.

CAN YOU DRAW MY PORTRAIT?

Yes, of course! You can order a portrait in my webshop:

https://studiosilvana.com/shop

HOW MUCH DOES A PORTRAIT COST?

• A portrait of one person costs €75
• Every additional person costs €40 on top of the €75
• A pet costs €20 on top of the €75
• An extra (interests/hobbies etc.) costs €10 on top of the €75

WHAT IS CONSIDERED AN ‘EXTRA’?

An extra is something a person in your portrait can hold in their arms. This can be something that has to do with their hobbies for example – like a guitar. It’s all up to you! When you don’t order an extra, the person/people in your portrait will be drawn up to their chest.

HOW LONG WILL IT TAKE TO RECEIVE MY PORTRAIT?

I try my very best to finish your portrait within 1,5 to 2 months. If you have any questions about when your order will be finished, feel free to send me an e-mail!

IN WHAT FORMAT AND SIZE WILL I RECEIVE MY ORDER?

You’ll receive either an A4 CMYK PDF file. The PDF file is print ready, so that you can print it yourself or go to a printshop to let them print it out for you.

If you’d like it to be bigger than A4, so that you can let it print on a bigger size, you can always mention this in the ‘details’ section when you place your order.

CAN I USE MY PORTRAIT AS MY LOGO?

No, you can’t use your portrait as your logo. I make these portraits for personal use only. The price for these portraits is based on personal use, not for commercial use.

None the less, I design logo’s too! If you’re interested, don’t hestitate to send me a message.

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